We Consider All Our Customers Precious
The thing with online stores is there will always be a sense of disconnection because of the lack of face-to-face interactions. And to make up for that, there are customer executives to help resolve all types of queries of the customers. And our customer care support is the best in doing so.
We only accept the refund request
Rajasthansextoy screens every product thoroughly before sending those out to their expecting customers. Hence, sending out a damaged product is very unlikely. However, if a user does receive a damaged product we will replace it with a new one if the replacement request is made within 24 hours. We do not have a refund policy or we don’t replace a product that is damaged by the customers.